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One platform, shared rules

Each NexiMed module runs a different process, but all of them work by the same rules: with a change history, approval stages, deadlines and evidence in one place. We set the platform up in line with your company’s procedures, and the modules hand cases over to each other, so a process doesn’t break off between departments.

Supports compliance withISO 13485:2016MDR 2017/745
Shared rules

Learn one module – find your way in all of them

The same mechanisms recur in every process. Your team gets going faster in each new module, and an auditor finds evidence the same way everywhere.

History that doesn’t disappear

Every stage and every change is recorded – including what didn’t work. Months later you can see who made a decision, when and why.

  • CAPA: a negative effectiveness review stays in the history
  • Purchasing: the status history of every batch
  • Infrastructure: a log of inspections, servicing and repairs

The next step after the previous one is approved

The process guides you step by step. The next stage opens once the previous one is ready, so no required step gets skipped.

  • CAPA: the action plan only after an approved root cause analysis
  • Training: the supervisor’s review after the participant’s
  • Purchasing: a supplier’s first evaluation is always the initial one

Statuses and deadlines in plain sight

Every case has a status, a deadline and a responsible person. Instead of asking around what is overdue, you see it in the register.

  • CAPA: an overdue deadline marked in red
  • Infrastructure: the date of a device’s next inspection
  • Purchasing: a supplier’s next evaluation and next audit

Evidence where it is created

Certificates, validation documents, CoAs and evidence of completed actions are attached directly to the case – not to a folder on a drive that nobody finds later.

  • Training: participants’ certificates, also visible in their profiles
  • Infrastructure: validation documents on the device record
  • CAPA: evidence of implementation for every action
Connected processes

Modules that hand cases over to each other

A problem found in one place doesn’t end as a note. The case moves on to other modules and the links are recorded – from the source of the problem to the proof that the action worked.

Example: from a problem to an effective action

    01CAPA

    Source of the problem

    The problem comes e.g. from a complaint, an audit or production. The CAPA records its source, so you always know where it came from.

    02CAPA + AI

    Root cause analysis

    The responsible person determines the cause and checks whether it affects other products or processes. NexiMed AI suggests possible causes.

    03Training

    Action

    One of the actions can be a team training. The completed training becomes evidence that the action was carried out.

    04CAPA

    Effectiveness review

    Only a positive review closes the CAPA. A negative one sends the case back to the action plan.

Other links across the platform

Purchasing + NexiMed AI

When a batch is received, NexiMed AI reads the CoA and compares the results with the material specification.

Infrastructure

Devices are assigned to the products they are used to manufacture.

Purchasing + Audits

The supplier record links its evaluations with the audits carried out at that supplier.

See all modules
Configuration

Fitted to your procedures, not the other way round

Frequencies, deadlines and required steps follow your company’s procedures, not settings imposed by the system. We set them up during implementation, and some of them can later be changed by an administrator on your side.

  • Frequency of supplier evaluations and audits – different for critical, significant and standard suppliersPurchasing
  • Steps required to release a batch – quality control or release based on the delivery documentsPurchasing
  • Deadlines for the training effectiveness review by the participant and their supervisorTraining
  • Frequency of inspections and servicing for each deviceInfrastructure
  • Columns shown in the registersTraining, Infrastructure
  • Pick lists, e.g. locations – so that “room 1” and “first room” are never two different placesInfrastructure

During implementation we also point out what is worth describing in your procedures – e.g. what the inspection frequency is based on or when a training does not require an effectiveness review.

Permissions

Everyone sees what they need

Access follows a person’s role in the company. During implementation we agree who gets which permissions, or we let an administrator on your side grant them.

Employee

Their own trainings and assigned tasks, e.g. a CAPA action they need to carry out and document.

Manager

Also their subordinates’ trainings and the review of whether they apply the knowledge in practice.

Quality team

The full picture, e.g. all trainings in the company, without collecting information from each department.

Authorised people

Key decisions, e.g. releasing a batch, are made only by people with the right permissions. Selected modules can be visible only to designated departments.

NexiMed AI

AI prepares, a person decides

NexiMed AI is a learning agent present across the whole platform: it knows the procedures you teach it, answers in the chat and helps inside modules. The same rule applies in each of them – AI prepares a proposal, and an authorised person makes the decision.

Training
AI prepares

Questions and a knowledge test based on an uploaded procedure.

A person decides

The person creating the training adds the test.

Purchasing
AI prepares

Data read from the CoA and the results compared with the material specification.

A person decides

A person with the right permissions releases or rejects the batch.

CAPA
AI prepares

Possible causes of the problem and 5 Whys-style guiding questions.

A person decides

The responsible person picks, corrects or rejects the proposals.

Discover NexiMed AI
Online demo

See the platform on the example of your processes

Book an online demo. We’ll show you how the modules work together and how to set them up in line with your company’s procedures.

Have questions?
Let's talk about your processes.

Not sure which package to choose? Or maybe you need a custom integration? Our engineers will be happy to help.